Alert History
The Alert History page provides an in-depth look at all the trading alerts you’ve sent to CrossTrade, giving you key insights into their execution process.
Last updated
The Alert History page provides an in-depth look at all the trading alerts you’ve sent to CrossTrade, giving you key insights into their execution process.
Last updated
Within the Alert History page, you can:
✅ Track All Sent Alerts – View a list of all trading alerts you've sent through CrossTrade.
✅ Check Execution Status – Instantly see whether an alert was successfully processed or if it encountered an issue.
✅ Search & Filter Alerts – Find specific alerts using the improved search function, making it easier to locate past trades.
✅ Analyze Execution Time – See exactly when CrossTrade received the alert and how long it took to forward it to NinjaTrader (NT).
✅ Multi-Account Order Tracking – If your order request was part of a multi-account placement order (e.g., account=Sim101,Sim101,etc;), you can automatically retrieve all associated alerts by clicking on the Multi-Account ID.
Each alert in the Alert History contains detailed information about the trade request, including:
Alert Timestamp – The exact time the alert was received by CrossTrade.
Execution Time – How long it took for the alert to be processed and sent to NinjaTrader.
Order Details – The full command that was sent, including order type, quantity, and price levels.
Multi-Account ID – If your order was placed across multiple accounts, clicking this ID will display all related alerts in one view.
Status Indicators – Alerts are marked as Success, Pending, or Failed, allowing you to quickly identify which orders were executed correctly and which need further review.
Error Messages – If an alert failed, you’ll receive detailed information explaining why, such as invalid formatting, unsupported commands, or connection issues.
Client Not Ready to Receive Requests, Disconnected
The XT Add-On is not connected
Improperly Formatted Request
The alert message is not formatted correctly and contains either extra text or is missing a required field
Key Field is Missing or Has No Value
The "Key=xxxx;" part of the command instructions is missing
Account 'X' is not connected
NT8 is not connected to a data feed, or one that supports that specific account.
Instrument not found
The instrument field is incorrect. Be sure to use NT8 specific instrument formats with all capital letters (e.g. ES 03-12 or ES MAR25)
Signal Blocked, Outside of Master Trade Window
The signal is outside of the Trading Window established in your XT Controls panel.
Order quantity has to be greater than 0
The QTY is likely a negative number, which is not supported. Additionally, you need to supply whole numbers to NT8
The page is essential for traders who want full visibility into the trading signals sent to CrossTrade. Whether you’re troubleshooting a failed alert or tracking multi-account orders, this page is a crucial part of using CrossTrade.
